Effective Date: November 2024

1. Introduction

Welcome to Laptop Online. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any purchase.

2. Definitions

• We refer to Laptop Online, registered in South Africa.
• “You” or “your” refers to the customer or user of our website.
• “Products” refers to refurbished computers and laptops sold by us.

3. General Terms
4. All products are sold subject to availability.
5. These Terms and Conditions apply to all sales unless otherwise agreed in writing.
6. By purchasing from us, you confirm that you are at least 18 years old or have the consent of a legal guardian.
7. Product Description and Condition
8. Refurbished products may show signs of previous use but are tested to be in working condition.
9. Specifications and descriptions are provided to the best of our ability and are subject to change without notice.
10. Images of products on the website are for illustrative purposes only and may not precisely represent the item.
11. Pricing and Payment
12. All prices are listed in South African Rand (ZAR) and include VAT where applicable.
13. We reserve the right to change prices without prior notice.
14. Payment must be made in full before products are dispatched. Accepted payment methods are listed on our website.
15. Shipping and Delivery
16. Shipping fees and estimated delivery times are displayed at checkout.
17. We aim to dispatch products within same working days after payment confirmation.
18. Delivery timelines are estimates and not guaranteed.
19. Risk of loss or damage passes to you upon delivery.
20. Returns and Refunds
21. Returns are accepted within 7 days of receipt, subject to our Return Policy.
22. To qualify for a return:
    • The product must be in its original condition and packaging.
    • Proof of purchase is required.
23. Refunds are processed within 3 working days after the product is returned and inspected.
24. Shipping costs for returns are your responsibility unless the product is defective.
25. Defective products may be repaired, replaced, or refunded at our discretion, in compliance with the Consumer Protection Act.
26. Warranty
27. Refurbished products come with a limited warranty of 6 months, covering hardware defects only.
28. The warranty does not cover:
    • Physical damage, misuse, or unauthorized repairs.
    • Software issues or compatibility problems.
29. Warranty claims must be submitted with proof of purchase.
30. Liability
31. We are not liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
32. Our maximum liability is limited to the purchase price of the product.
33. Privacy Policy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy. By using our website, you consent to such processing.

11. Governing Law

These Terms and Conditions are governed by the laws of South Africa. Any disputes arising will be resolved under South African jurisdiction.

12. Amendments

We reserve the right to amend these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

13. Contact Information

For inquiries, please contact us at:
Laptop Online
info@laptoponline.co.za
084 785 1000
3rd Floor, Steven House, Brooklyn Bridge, Pretoria