Welcome to Laptop Online. This Delivery Policy outlines the terms and conditions under which we provide shipping services for our refurbished computers and laptops. By placing an order with us, you agree to the following:

1. Delivery Areas

We ship orders across South Africa. Delivery to remote or rural areas may require additional time or incur extra costs.

2. Delivery Timeframes

• Standard Delivery: 3–7 business days.
• Express Delivery (if available): 1–3 business days.
  Please note that delivery times may vary due to factors beyond our control, such as public holidays, weather conditions, or courier delays.

3. Delivery Charges

• Standard Delivery:
• Express Delivery:
  The final shipping cost will be displayed at checkout based on the delivery address and selected option.

4. Order Processing

Orders are processed within 1–2 business days after payment is confirmed. You will receive an email notification with tracking details once your order has been dispatched.

5. Tracking Your Order

We provide tracking information for all orders. Use the tracking number provided to monitor your shipment’s progress via our courier partner’s website.

6. Failed Deliveries and Reshipment

If a delivery attempt fails due to incorrect address details or inability to reach you, we will contact you to arrange a redelivery. Additional charges may apply for repeated attempts.

7. Inspecting Your Order

Please inspect your package upon delivery. If the item is damaged or incorrect, notify us within 48 hours to initiate a return or replacement process.

8. Delivery Restrictions

We do not deliver to P.O. boxes or addresses outside South Africa.

9. Contact Us

For any delivery-related inquiries, contact our support team at info@laptoponline.co.zaor call us at 084 785 1000.

Thank you for shopping with Laptop Online.