Terms of service

1. Overview

This website is operated by Laptop Online. Throughout the site, the terms “we”, “us” and “our” refer to Laptop Online.

By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your country
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any laws in your jurisdiction

3. Products & Services

We sell laptops and computer components.

We make every effort to display products as accurately as possible. However:

  • We do not guarantee that product descriptions, images, or specifications are always 100% accurate
  • Refurbished products may show minor cosmetic wear

We reserve the right to:

  • Limit quantities
  • Discontinue products at any time
  • Refuse any order

4. Pricing & Payment

All prices are listed in South African Rand (ZAR) and are subject to change without notice.

We reserve the right to:

  • Correct pricing errors
  • Cancel orders if incorrect pricing is displayed

Payment must be received in full before orders are processed.

5. Orders & Cancellations

We reserve the right to refuse or cancel any order for reasons including:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraud

Orders may be cancelled before shipment without penalty.

6. Shipping & Delivery

Delivery times are estimates and may vary depending on location and courier performance.

We are not responsible for delays caused by:

  • Courier services
  • Incorrect customer information
  • Events beyond our control

7. Returns, Refunds & Warranty

Our Refund Policy and Warranty Policy form part of these Terms of Service.

Key points:

  • Returns must comply with our return conditions
  • Laptops carry a 12-month repair warranty
  • Computer parts carry a 6-month replacement warranty

Improper use, physical damage, or incorrect installation may void warranty.

8. Use of Products

Customers are responsible for:

  • Ensuring compatibility of computer parts before purchase
  • Proper installation and use of all products

We are not liable for damage caused by:

  • Incorrect installation
  • Power surges or misuse

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Our liability is limited to the value of the product purchased

10. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current.

The material on this site is provided for general information only.

11. Third-Party Services

We may use third-party services (e.g., payment gateways, couriers).

We are not responsible for the performance or policies of these third parties.

12. Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes
  • To violate any regulations or laws
  • To transmit malicious code or viruses

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon posting on the website.

14. Governing Law

These Terms are governed by the laws of South Africa.

15. Contact Information

For any questions about these Terms, please contact us at:
📧 Felix@laptoponline.co.za